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Cookie Policy

  1. INTRODUCTION click here to copy this link

    Welcome to Plumm Ltd (“Plumm”, “we”, “us”, “our”) and this is our Cookie Policy.

    Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

    If you have any questions about this policy, please contact our Data Protection Officer as follows: Email: DPO@heyplumm.com

    A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

  2. USE OF COOKIES click here to copy this link

    We use the following cookies:

    1. Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

    2. Analytical or performance cookies: These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

    3. Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

    4. Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

  3. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

    Cookie Title Cookie Name Purpose and whether the cookie is ‘strictly necessary’. Duration
    Category: Necessary
    __RequestVerificationToken: This cookie is used to protect against cross-site request forgery (CSRF) attacks. It is generated by web applications and includes a random token to verify the authenticity of requests. Session
    ASPXAUTH: This cookie is used in ASP.NET web applications to determine if a user is authenticated or not. It contains a unique identifier that identifies the user's session. Session
    ASP.NET_SessionId: This cookie is created by ASP.NET web applications and is used to maintain the user's session state across multiple page requests. Session
    __stripe_mid: This cookie is set by Stripe, a popular payment processing platform. It is used to facilitate secure payment transactions and helps identify users across different sessions. 1 year
    __hssrc: These cookies are set by HubSpot and are used for tracking and analytics purposes. They help track website visits, session duration, and other metrics. Session
    __hs_cookie_cat_pref: These cookies are set by HubSpot and are used for tracking and analytics purposes. They help track website visits, session duration, and other metrics. 180 days
    __hstc: These cookies are set by HubSpot and are used for tracking and analytics purposes. They help track website visits, session duration, and other metrics. 180 days
    __hssc: These cookies are set by HubSpot and are used for tracking and analytics purposes. They help track website visits, session duration, and other metrics. 1 day
    li_gc Stores the user's cookie consent state for the current domain 180 days
    _cf_bm This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. 1 day
    rc::a This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Persistent
    rc::c This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Session
    bscookie This cookie is used to identify the visitor through an application. This allows the visitor to login to a website through their Google/Microsoft account 1 year
    JSESSIONID Preserves users’ states across page requests Session
    Category: Preference
    timezone: This cookie stores the user's timezone information. It is typically set by websites to display time-related information correctly based on the user's location. 20 years
    timezone_name: Similar to the "timezone" cookie, this cookie stores the user's timezone information. The specific purpose may vary depending on the website or application. 20 years
    messagesUtk: This cookie is associated with the HubSpot CRM platform. It is used to recognize visitors who chat with the website's chatbot and stores a unique identifier for tracking purposes. 180 days
    wglang Determines the preferred language of the visitor. Allows the website to set the preferred language upon the visitor's re-entry. Persistent
    lidc Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. 1 day
    Category: Statistics
    collect Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Session
    ln_or: Registers statistical data on user's behaviour on the website. Used for internal analytics by the website operator. 1 day
    _ga: These cookies are set by Google Analytics and are used to distinguish unique users by assigning them a randomly generated identifier. They are used for tracking website usage and user behavior. 2 years
    _S8FEGBJ9NT: These cookies are set by Google Analytics and are used to distinguish unique users by assigning them a randomly generated identifier. They are used for tracking website usage and user behavior. 1 years
    _gat: These cookies are set by Google Analytics and are used to distinguish unique users by assigning them a randomly generated identifier. They are used for tracking website usage and user behavior. 1 day
    _gid: These cookies are set by Google Analytics and are used to distinguish unique users by assigning them a randomly generated identifier. They are used for tracking website usage and user behaviour. 1 day
    ziwsSession: Collects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read Session
    ziwsSessionId Collects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read Session
    AnalyticsSyncHistory Used in connection with data-synchronization with third-party analysis service 30 days
    Category: Marketing
    _gcl_au: This cookie is associated with Google Ads and is used to track conversions and ad performance. 3 months
    _uetvid: This cookie is associated with Bing Ads and is used to track user behaviour and measure the effectiveness of advertising campaigns. 13 months
    _fbp: This cookie is set by Facebook and is used for advertising purposes. It helps track and optimize the effectiveness of Facebook ads. 3 months
    _ptq.gif Sends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels Session
    ads/ga-audiences Used to detect whether the user intends to leave the page via cursor movements. This allows the website to trigger certain pop-ups to keep the user on the website or convert them to customer Session
    bcookie Used by the social networking service, LinkedIn, for tracking the use of embedded services 1 year
    li_sugr Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. 3 months
    UserMatchHistory Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor 30 days
  4. CONSENT AND CONTROL click here to copy this link

    Before Cookies are placed on your computer or device, you will be shown pop-up requesting your consent to set those cookies. By giving your consent to the placing of cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of cookies unless those cookies are strictly necessary; however certain features of Our website may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of cookie that We use. You can return to your cookie preferences to review and/or change them at any time by adjusting your cookie settings.

    In addition to the controls that we provide, you can choose to enable or disable cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

    The links below provide instructions on how to control cookies in all mainstream browsers:

    1. Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB

    2. Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835

    3. Microsoft Edge: https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

    4. Safari (macOS): https://support.apple.com/en-gb/guide/safari/sfri11471/mac

    5. Safari (iOS): https://support.apple.com/en-gb/HT201265

    6. Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences

    7. Android: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

  5. Changes to the policy click here to copy this link

    We may alter this cookie policy at any time. Any such changes will become binding on you on your first use of our website after the changes have been made. You are therefore advised to check this page from time to time to keep yourself up-to-date.

    In the event of any conflict between the current version of this cookie policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

    This document was last updated on 31st August 2023.